a Product of InterNETalia
Integrated Mobile Solutions
Multi Trade Responsive Repairs
Gas Breakdown Repairs
Gas Servicing Module
Client Housing System Interfaces
Optional Link to Opti-Time
Gas Mobile Breakdowns
Tenant Satisfaction Surveys
Site Photos (e.g. No Access proof)
Parts Used – added to Job Costing
Parts Ordering – added to Job Costing
Daily Vehicle Checklist
Increasingly, clients are looking to the contractor or DLO repairs organisation to provide evidence that they performing to the guidlines published by the Housing Corporation, requiring you to produce your own key perfomance indicator reports.
Because AccuServ was written for two contractors entering in to partnership agreements, KPI reporting was an integral part of the system from the outset.
You are able to produce the following KPI reports, as well as over 350 standard reports.
Appointments Made and Kept
First Time Fix/Right First Time analysis
Jobs Completed Inside/Outside Target
Customer Satisfaction Surveys
Void Time to Re-Let
Average time to repair by priority
Prime Cost Report
And many more...