AccuServ

a Product of InterNETalia


AccuServ Key Features

Visit the dedicated AccuServ Web Site - www.accuserv.co.uk

‡       Integrated Mobile Solutions
‡       Multi Trade Responsive Repairs
‡       Gas Breakdown Repairs
‡       Void Work
‡       Gas Servicing Module
‡       Job Costing
‡       Stock Control
‡       Van Stock
‡       Fleet Management
‡       HR Management
‡       KPI Reporting
‡    Client Housing System Interfaces
‡    Optional Link to Opti-Time
‡       Mobile Working
‡       Gas Mobile Breakdowns
‡       Electronic CP12
‡       Time Sheets
‡       Risk Assessment
‡       Tenant Satisfaction Surveys
‡       Automatic completions
‡       Signature Capture
‡       Site Photos (e.g. No Access proof)
‡       Parts Used – added to Job Costing
‡       Parts Ordering – added to Job Costing
‡       Daily Vehicle Checklist

Void Work

AccuServs unique events systems suits void work perfectly.

Each and every task on the void job can be setup as a unique event, therefore it is easy to monitor progress through the void job.

For example, one of our clients has their own in house team for all of the multi-trade aspects of the void job, but uses sub contractors for electrical, gas and rubbish clearances.

Therefore, they have an event sequence as follows:

Lock Change - PAYE
Rubbish Clearance - Sub Contractor
Gas - Cap Off - Sub Contractor
Electrical - Sub Contractor
Multi Trade - PAYE
Gas - Re-Connect & CP12 - Sub Contractor
Return Keys - PAYE

At a glance they can see what events are completed and open, so when asked by management they can give accuarate estimates of when the property can be re-let.

Each event has its own attend on dates and target completion dates, so it is easy to monitor performance and act if it looks like you are going to miss completion targets.

Costings are kept against each event, making Work in Progress (WIP) reports easy.

With the customer mentioned above, the Sub Contractors are paid on a percentage of the SOR codes against the job, therefore when they submit their invoice, AccuServ allows the user to validate that invoice against the job, meaning the bulk of sub contractor invoices can be cleared for payment by clerical staff with out the need to refer to management for clearance. 

Where an interface is in place, the schedule of rates codes can be used to create each of the events, greatly reducing the tasks of admin staff.